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Post by WishItWas1984 on Nov 14, 2005 20:45:54 GMT -6
Well I'm a bit pissed today I won 10 vintage G.I. Joe figs online from what seems to be reputable seller. Toys2ToysCom. 1,047 rating, 99.2% positive, and been a member since 1999. They all came today but my Gung Ho's waist, which said was "loose", had it's o-ring nearly snapped completely. One part of the o-ring was snapped and it was twisted and jammed so the figure was being held together with a sliver of o-ring. I first asked for a full refund plus cost to ship it back to him, but I sent a 2nd e-mail when I saw that smalljoes.com sells replacement o-rings. I asked for the cost to get those o-rings to fix the figure. Let's see if he'll be man enough to do the right thing. I'm guessing not since that's how most people work nowadays.
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Post by WishItWas1984 on Nov 15, 2005 5:38:24 GMT -6
Update - Well, so far so good. The guy said it must have been damaged in shipment and that he'll just send me a few replacement o-rings.
Unless the o-ring was on the verge of disintigration, I doubt shipment had anything to do with it, but hopefully I'll have replacements soon.
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acroyear
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May 1, 2024 23:19:17 GMT -6
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Post by acroyear on Dec 10, 2005 12:10:51 GMT -6
I hate when sellers demand immediate payment, but then take their time shipping the item out.
As for s/h rates, I saw one seller charge 3x what most others sellers would charge. And he was a domestic seller!
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Post by 10incher on Jan 27, 2006 12:20:54 GMT -6
I won 2 auctions this week, each a single MOC figure. One guy tried charging me $14 for shipping, the other guy $13. I sorted it out with the first seller and am in the process of sorting it out with the second.
Whats up with this? Where are these sellers getting these shipping quotes from? Even by Airmail to Canada, to ship one MOC figure is only about $5 or $6. I think I am missing something here. Its getting kinda annoying.
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Post by Hammer 0f The Gods on Jan 27, 2006 17:02:56 GMT -6
That is pretty bad. Even that box of Infaceables I sent you wasn't more than 6 or 7 bucks.
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sanfords2
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May 1, 2024 23:19:17 GMT -6
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Post by sanfords2 on Feb 13, 2006 18:54:48 GMT -6
If you send a one pound package via parcel post surface, it will automatically charge you for a five pound package. So if your package is light enough and small enough, letter post is the way to go. What I can't understand is how I can send a one pound package via surface letter post for only $2.85 (US to Canada). I can't even send a one pound package across town for that cheap!
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kevink
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May 1, 2024 23:19:17 GMT -6
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Post by kevink on Feb 13, 2006 23:05:18 GMT -6
I must be one of the only few sellers on ebay that gives shipping refund if i overcharged and i pack everything real well.
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Post by WishItWas1984 on Feb 14, 2006 6:53:01 GMT -6
I must be one of the only few sellers on ebay that gives shipping refund if i overcharged and i pack everything real well. I think you are man. I've gotten about 4 vintage star wars auctions for complete figs in near mint condition. Charged $3 flat, plus $1 per figure. Over I believe 2 or 3 different sellers. Everything came in zip-locs in a bubble envelope for about $1. They arrived undamaged luckily, but neutrals were left anyway. Which really doesn't help when hundreds/thousands of others accept getting nicke-and-dimed and leave positives. Oh well, but thanks for being one of the good guys man.
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Post by 10incher on Feb 15, 2006 15:09:55 GMT -6
Yep, your a dying breed man!
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robomonkey
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May 1, 2024 23:19:17 GMT -6
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Post by robomonkey on Feb 15, 2006 18:21:55 GMT -6
Have any of you ever bought from any of these "I Sold IT" stores? Most of them charge an $8 "handling fee" on top of shipping. For the most part it's clearly stated and stuff comes well packed, but having to pay $12 shipping for a small 1lb box...yeesh....
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Post by Hammer 0f The Gods on Feb 15, 2006 20:12:01 GMT -6
I just bought a lot from them. Everything was packaged well, but I agree the fee is a little steep. I'm guessing the handling fee is their cut and the actual person that the item belongs to doesn't pay any fees :?
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sanfords2
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May 1, 2024 23:19:17 GMT -6
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Post by sanfords2 on Feb 16, 2006 13:53:03 GMT -6
I sent a flaming e-mail to one of these guys. I wanted to bid on multiple lots, but they won't combine shipping. Everything was $10-$11 when shipping should have been under $4. They replied back that the money went toward packing supplies. I asked him if they use shredded dollar bills for packing material!
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robomonkey
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May 1, 2024 23:19:17 GMT -6
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Post by robomonkey on Feb 16, 2006 17:31:32 GMT -6
Packing supplies??? Seriously, that's a load and a half. Most of these kind of places work on consignment. They list the stuff for other people and the extra $$$ is just so they can be paid. Which I understand, people do need to get paid, but why isn't this against Ebay rules???
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kevink
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May 1, 2024 23:19:17 GMT -6
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Post by kevink on Feb 18, 2006 23:38:54 GMT -6
I totally agree bought a few items from one seller , packed items with two pieces of news paper. That's the last time i buy from the ghetto.
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mannyscollectibles
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May 1, 2024 23:19:17 GMT -6
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Post by mannyscollectibles on Feb 19, 2006 14:49:07 GMT -6
I am an Ebay seller too...is it wrong to charge $1 to $2 over actual shipping charges. I mean gas aint cheap and though I use USPS boxes which are free I still have to pay for the packaging inside so the figure doesnt get damaged, Are people getting mad because they get charged $1 or $2 over actual shipping. I would much rather pay a little extra and get my figure nicely packaged than pay actual cost and it come banged up
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sanfords2
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May 1, 2024 23:19:17 GMT -6
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Post by sanfords2 on Feb 19, 2006 16:08:15 GMT -6
I don't think it's wrong to charge $1 or $2 over actual shipping as long as it is clearly marked. For example, I had a He-Man auction recently and charged $3 S&H for an individual figure. The $3 was clearly written in the description. So, when a potential bidder wants to buy a figure, he takes the $3 into consideration. The extra $$ over the cost of shipping goes toward the cost of the auction which is almost always over $1. I also use new boxes for shipping individual figures. I list almost everything starting at $2.99, and many of my things sell at that price. There's $1 in eBay and Paypal fees right there! However, there are a lot of sellers out there who sell things at lower prices and make their $$ off of high S&H so that eBay doesn't take too large of a bite.
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mannyscollectibles
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May 1, 2024 23:19:17 GMT -6
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Post by mannyscollectibles on Feb 19, 2006 18:13:40 GMT -6
Oh goodness I also forgot about Ebay and paypal fees...after all charging 1-2 dollars over shipping charges aint bad.Keep in mind too that priority mail shipping just went up 20 cents to $4.05
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robomonkey
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May 1, 2024 23:19:17 GMT -6
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Post by robomonkey on Feb 19, 2006 18:46:37 GMT -6
I won a large lot of Joes and weapons once. They were literally thrown in a box with NO packing material at all. The box was only 2/3rds full and eveything was just shaking and rattling about. *Sigh* I guess I should be happy that the seller managed to actually tape the box closed
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sanfords2
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May 1, 2024 23:19:17 GMT -6
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Post by sanfords2 on Feb 19, 2006 19:39:09 GMT -6
I had a box of accessories arrive once. It was a large box (the top was about 2' x 3'), and only sealed with a piece of tape or two. Anyway, the box was under filled so any pressure on the top of the box would separate the flaps from the tape. Everything was just thrown into it, so I lost a couple pieces during transit. You could literally reach in and help yourself! I made myself a tool which will score an even line along the inside of a box, so that I can scale it down to the size I need. It really cuts down on packaging materials! (I'm grinning, not evil!)
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Post by WishItWas1984 on Feb 19, 2006 21:28:37 GMT -6
Oh goodness I also forgot about Ebay and paypal fees...after all charging 1-2 dollars over shipping charges aint bad.Keep in mind too that priority mail shipping just went up 20 cents to $4.05 IMHO, the eBay and Paypal fees are supposed to come out of the seller's pocket. It's the cost of doing business and having the ability to sell your item quickly and for the more that you'd likely get at a garage sale. However if you do pass along every fee to the bidders, you should explain what the additional fee is going towards on top of shipping the product. Or just start the bid at a price that already covers your expenses. Otherwise it's not fair to the high bidder who's expecting all of that money to do into protecting and shipping his item. Priority Mail pricing going up is beside the point. The actual shipping cost isn't what we're bitching about. It's people trying to make a 2nd profit off of an auction. By either over-charging shipping, or by charging "x" for shipping and doing a piss poor job of mailing the item.
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mannyscollectibles
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May 1, 2024 23:19:17 GMT -6
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Post by mannyscollectibles on Feb 19, 2006 22:38:17 GMT -6
Where do you draw the line when it comes to overcharge for shipping. I refuse to charge people 5-10 dollars over actual shipping because bottom line it is bad business. So far I havent had anyone complain of an over charge of a few bucks.Are you making any money by charging a few bucks above actual shipping answer is no but when people charge over $5 from actual shipping then youre looking at somebody who is trying to make money from shipping charges
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Post by 10incher on Feb 20, 2006 9:32:18 GMT -6
Where do you draw the line when it comes to overcharge for shipping. I refuse to charge people 5-10 dollars over actual shipping because bottom line it is bad business. So far I havent had anyone complain of an over charge of a few bucks.Are you making any money by charging a few bucks above actual shipping answer is no but when people charge over $5 from actual shipping then youre looking at somebody who is trying to make money from shipping charges I agree, i think it comes down to, are they overcharging to make money or is it simply a few extra dollars to cover extras (currency exchange rates, packing supplies, etc.) I have no problem with a few $$ more but if a seller charges me $14 and ships the package for under $5 then it kinda pisses me off. As an Ebay seller myself, I don't charge Paypal fees because when you offer Paypal, your auctions usually go for a higher amount because buyers like Paypal's security and ease of use. I don't charge extra for Ebay fees or for gas to post the packages either as that is all part of doing business.
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sanfords2
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May 1, 2024 23:19:17 GMT -6
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Post by sanfords2 on Feb 20, 2006 16:10:30 GMT -6
Who would you rather buy from? Seller A who charges $4 for S&H and uses the extra $1 to cover costs, or would you rather buy from Seller B who charges you actual shipping for the same item but uses an $8 flat rate box?
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sanfords2
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May 1, 2024 23:19:17 GMT -6
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Post by sanfords2 on Feb 20, 2006 16:17:20 GMT -6
Oh, just in case you don't know. A flat rate box is a box that cost the same amount to ship no matter how much it weighs. So, as long as it fits in the box, you can ship a gold brick or a used Kleenex collection, and it will cost the same price to ship.
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Post by WishItWas1984 on Feb 20, 2006 19:43:02 GMT -6
Where do you draw the line when it comes to overcharge for shipping. Are you making any money by charging a few bucks above actual shipping answer is no Answer is yes. Well, maybe. In my situation it was. In my situation, I bought 2-4 figures at a time. 3 different times. Every time it was $3 for shipping, plus $1 per figure. Now I expected a box and safe packaging for a vintage collectible..for that price, probably a lot of newspaper. They all claimed that money was for "shipping", so I expected it to go towards that. Instead, each figure was in a zip-loc bag, in a cheap bubble-wrap lined brown envelope. Total cost including shipping? Between $1-2. So on my orders they made a couple of dollars. And they knew they'd make that amount, and were hoping I'd buy more, because that $1 per figure is just money in their pocket. It's not a lot for one person, but it's called "nickel & diming" people. You cheat them for a tiny bit here and there. Not enough for the vast majority to complain, but enough that over time, you rack up hundreds in extra profit. Do don't be so quick to dismiss things like that based on one instance. And where do you draw the line in overcharging on shipping? Very easy, you just DON'T overcharge. You charge what it costs you, period. And I'm talking about either just shipping, or your gas money, cost of packaging, transaction fees. Anything and everything is valid, but as a seller you have a responsibility to disclose what you're charging for. Don't say $10 for "shipping", then mail a box that has a sticker reading $7.40 on it. You might get a complaint. By simply saying "The shipping charge will be for actual shipping cost, plus transaction fees and delivery costs", then the customer is aware and has no grounds for complaint. By the way. All of this complaining is for the principle of the thing, not the money lost.
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Post by WishItWas1984 on Feb 20, 2006 19:52:56 GMT -6
Who would you rather buy from? Seller A who charges $4 for S&H and uses the extra $1 to cover costs, or would you rather buy from Seller B who charges you actual shipping for the same item but uses an $8 flat rate box? I'd go with the cheapest one. Even if the $4 charge was labeled as "shipping:" and the box came in with a $3 sticker on it, I'd know that I still made out. Since my only other option was someone that didn't feel like figuring out a lower shipping cost, and would've wasted more of my money. Not a great real world question though. We're never really stuck with finite options on eBay.
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mannyscollectibles
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May 1, 2024 23:19:17 GMT -6
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Post by mannyscollectibles on Feb 20, 2006 20:38:24 GMT -6
Why are people so uptight about one or two dollars extra for the handling portion (i.e packaging and such).So long as its noted shipping & HANDLING then there should be no complaints for 1 or 2 dollars. Oh and one more thing...if a buyer doesnt agree to the auction terms the DONT BID, its that simple
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Post by WishItWas1984 on Feb 21, 2006 21:53:26 GMT -6
Why are people so uptight about one or two dollars extra for the handling portion (i.e packaging and such).So long as its noted shipping & HANDLING then there should be no complaints for 1 or 2 dollars. Oh and one more thing...if a buyer doesnt agree to the auction terms the DONT BID, its that simple I think I've explained myself. It's the principle, not the dollar amount. If it's it's mentioned as "handling", then fine. The situations I've come across, it was never mentioned like that. Your "don't bid" comment doesn't work. In my situations, I assumed all money would go to proper "shipping" of the product. It wasn't. Impossible to know that until the poorly packaged/shipped item gets to me, not before I bid.
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Post by 10incher on Feb 24, 2006 16:20:34 GMT -6
Well, I have been checking out the Ebay forums in the Shipping and Packaging section and made a few posts. Man, there are alot of angry Ebay sellers out there that don't give 2 shits about the buyer. No matter what the problem would be, it seems there excuse is "if you don't like it, don't bid". I guess thes guys have never heard of the phrase "Customer Service". Some of them even add handeling fees for gas going to the post office, filling out forms for international packages, waiting in line at the Post Office, etc... Don't they realize that it is the buyer that is making them money!
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mannyscollectibles
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May 1, 2024 23:19:17 GMT -6
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Post by mannyscollectibles on Feb 24, 2006 19:30:38 GMT -6
Customer Service? I'm a medic in the army and work at the local clinic here on post and belive me I know what customer service is like...I see on average by myself 30+ patients on a daily basis, thats probaly as high as customer service you can get. Yes i did mention gas prices, packaging,blah blah blah we could go on all day but Shipping & Handling is part of a transaction,now if you want to make it free shipping to the customer to give them that high grade customer service then by all means. Hey after all the buyer is the one making you money right? Ripping people off by charging outrageous shipping and handling charges is bottom line bad practice but if thats what the seller wants to charge then he has a right to do that but he/she is running into the chance of never having business again. I dont agree with it but what can one do...just dont partake in those bad practices.I personally cannot and will not charge these outrageous shipping and handling prices. But a dollar or two above actual shipping is fair IMO so long as you indicate and explain the handling portion of things. If youre an honest and fair seller you'll have return customers and then some but if you try to rip people off good luck because you may be out of business very soon.
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